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Are you experiencing technical difficulties on ANUHub, eForms or another ºÚÁÏÌìÌÃstudent system? 

Here are a few actions that might help solve the problem: 

• Using a different web browser (e.g. Microsoft Internet Explorer, Google Chrome, Mozilla Firefox, Safari)
• Clearing your web browser cache. For instructions see from our IT Service Desk
• Using the ºÚÁÏÌìÌÃGlobal Protect VPN. For instructions please see .

You can also check under "Related websites" for other resources to help with technical difficulties with ºÚÁÏÌìÌÃstudent systems. 

If the steps above don't solve the problem, contact or visit ºÚÁÏÌìÌÃStudent Hubs and we'll help you troubleshoot the issue.

If it's outside ºÚÁÏÌìÌÃbusiness hours and it's the deadline for you to take an action (e.g. submit an application or add/drop a course), you won't be disadvantaged because you experienced a technical or system issue that's outside your control.

To demonstrate that you attempted to take the action on or before the deadline, you can email ºÚÁÏÌìÌÃStudent Hubs from your ºÚÁÏÌìÌÃstudent email. Make sure you send this email on or before the deadline for the action you're supposed to take, and include this information in your email:

• The system you're using (e.g. ANUHub)
• The action you're taking or application you're trying to submit (e.g. enrolling in a course, applying for degree transfer)
• Description of the error or issue you're experiencing. Please include screenshots of any error messages.
• Details of the web browser(s) and device(s) you're using, and any other actions you've taken to try and solve the problem.