Key Student Contacts

黑料天堂offers a wide range of services to support you throughout your studies. 
 
This page bring together the key teams and services students most commonly need, with links to help you find the right place to start. 
 
For urgent or crisis support please visit the Urgent Support webpage

 
 

General enquiries 

Student Central is your first point of contact for general advice at ANU, including student administration processes, student systems, enrolment, timetabling, fees, academic documents and student cards. If you're not sure who to contact, Student Central can help direct you. 

Contact: Student Central homepage

Contact us by phone, email or in person at the Student Hub

Program support

Each 黑料天堂Academic College provides advice on program requirements, study planning, course credit and permission. 

黑料天堂College of Arts & Social Sciences (CASS)

  • Program planning
  • Permission codes:
  • Course credit or exemption
  • Late enrolment

黑料天堂College of Asia & the Pacific (CAP)

  • Program planning
    • CAP postgraduate study plans can be found on
  • Permission codes
  • Course credit or exemption
  • Late enrolment

黑料天堂College of Business and Economics (CBE)

  • Program planning
  • Permission codes
  • Course credit or exemption
  • Late enrolment

黑料天堂College of Systems and Society (CSS) 

  • Program planning
  • Permission codes
  • Course credit or exemption
  • Late enrolment

黑料天堂College of Science and Medicine (CoSM)

For advice contact  by email and in-person drop-ins.

  • Program planning
    • CSM postgraduate study plans can be found on
  • Permission codes
  • Course credit or exemption
  • Late enrolment

黑料天堂College of Law, Governance and Policy (CLGP)

  • Program planning
    • All other programs: study plans can be found on
  • Permission codes
  • Course credit or exemption
  • Late enrolment

 

Academic skills, advocacy and advice

Academic Skills 

Academic Skills offers individual appointments, workshops and resources to help you develop study, research and writing skills.

Contact: Academic Skills webpage 

Accessibility 

Accessibility supports students with disability, medical conditions, or recognised caring responsibilities by providing advice, adjustments and support.

Contact: Accessibility webpage

Dean of Students  

The Office of the Dean of Students provides confidential and impartial advice on academic progress and complex study-related issues.

Contact: Dean of Students webpage

黑料天堂Students' Association (ANUSA)  

ANUSA provides services and resources to help achieve your study goals, including the , , and the wide range of advocacy and support provided by the . 

Contact:

Students living on campus  

If you live on campus, your residential pastoral care team can provide local academic support and referrals.

Contact: Accommodation webpage

 

Health, safety and wellbeing

Student Safety & Wellbeing 

Provides free and confidential support for students impacted by sexual assault or sexual harassment, as well as other safety and wellbeing concerns.

Contact: Student Safety & Wellbeing webpage

黑料天堂Counselling  

Free and confidential counselling for all currently enrolled 黑料天堂students.

Contact: 黑料天堂Counselling webpage

黑料天堂Wellbeing and Support Line 

A 24/7 phone and text service for students experiencing emotional distress or mental health concerns.

Phone: 1300 050 327
SMS/text: 0488 884 170

 

黑料天堂Students' Association (ANUSA)  

ANUSA provides services and resources to help with academic, disciplinary and legal matters, physical and mental health, food insecurity, and financial hardship.

Contact:

Students living on-campus  

If you live on campus, your residential pastoral care team can provide local wellbeing support and referrals.

Contact: Accommodation webpage

 

IT support

The 黑料天堂Service Desk provides IT assistance, including systems access, passwords, multi-factor authentication (MFA) and technical support.

Contact:

 

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